Chapter 93A is complex and potentially confusing. This two-hour program covered not only the statutory framework and leading cases, but the judges provided insightful practice tips and pointers addressing issues that frequently arise at trial.

Judge Davis and Judge Wilson also prepared extensive annotated course materials of their presentation, which practitioners can use to help cut through the many perplexing issues that predictably pop up in 93A cases.

Program topics included:

• Statutory Basics
• Defining “Unfair or Deceptive Acts or Practices”
• The “Trade or Commerce” and “Primarily and Substantially Within the Commonwealth” Requirements
• Demand Letters
• The Difference Between Claims Under Section 9 and Claims Under Section 11
• The Types of Cases in which 93A Claims Often Appear
• Trying Chapter 93A Claims
• Multiple Damages, Attorneys Fees, and Interest


The audio of this program was recorded at the Social Law Library on March 5, 2020.