Dates & Times:
Tuesday, March 4, 2025 from 2 pm – 4 pm ET
Tuesday, March 11, 2025 from 2 pm – 4 pm ET
Tuesday, March 18, 2025 from 2 pm – 4 pm ET
Tuesday, March 25, 2025 from 2 pm – 4:15 pm ET
Webinar Fee: This “online only” series is free of charge for all.
This free, four-part consumer debt program provides the knowledge attorneys need to assist low-to-moderate-income clients. All who are registered will receive the video recordings.
This program is cosponsored by the National Consumer Law Center and the Social Law Library; and is funded by the Social Law Library’s Endowment to Promote Understanding of Consumer Issues
ABCs of Student Loans: Getting Started on Student Loan Cases
Alpha Taylor, Staff Attorney National Consumer Law Center,
Anna Anderson, Staff Attorney, National Consumer Law Center
Kyra Taylor, Staff Attorney, National Consumer Law Center
This webinar will introduce advocates to student loan borrower representation and will focus on the basics of the student loan system, including determining what type of loans a borrower has; what the status of those loans are; and issue-spotting for common borrower problems related to repayment, collection, loan cancellation and more.
Rising from the Dead: Tackling Zombie Second Mortgages
Andrea Bopp Stark, Senior Attorney National Consumer Law Center
Rachel Geballe, Deputy Director Neighborhood Economic Justice Project of Brooklyn Legal Services
Todd Kaplan, Senior Attorney, Consumer Rights Unit Greater Boston Legal Services
Zombie second mortgages are loans that have been dormant for years, with little or no communication with the borrower, that resurface threating to foreclose unless the loan, plus interest and fees, are paid off in full. This webinar will look at how and zombie second mortgages emerge and what advocates can do to help borrowers. We will examine real-life fact patterns and strategies that have worked to help keep borrowers in their homes. Participants will break into small groups to review a hypothetical and strategize solutions.
Fraud Fighters: A Beginner’s Guide to Protecting Consumers from Payment Scams of all Stripes
Cathy Mansfield, Professor, Case Western Reserve, School of Law
Chi Chi Wu, Senior Attorney, National Consumer Law Center
Pat McNichol, Esq., Kelly Guzzo PLC
Betsy Gwin, Mass Law Reform Institute
This beginner-friendly training provides an overview of consumer rights and remedies for consumer losses from electronic debits (Electronic Funds Transfer Act), wire transfers (UCC), check frauds (UCC), credit card losses (Fair Credit Billing Act), and theft of benefits from EBT cards (Quest rules and state laws).
Energy and Utility Consumer Protections: How to Help Consumers Avoid Utility Disconnections and Debt
from 2 pm – 3 pm ET
Jeremiah Battle, Senior Attorney, National Consumer Law Center
Charlie Harak, Senior Attorney, National Consumer Law Center
As more families adopt rooftop or community solar, reports of deceptive sales practices and installation problems have increased. This course will teach the basics to help your clients avoid bad actors and address problems when they arise, and will provide practical advice on getting the best result possible for your client.
The ABCs of Solar Panel Consumer Protections
from 3:15 pm – 4:15 pm ET
Jenifer Bosco, Senior Attorney, National Consumer Law Center
Berneta L. Haynes, Senior Attorney, National Consumer Law Center
As more families adopt rooftop or community solar, reports of deceptive sales practices and installation problems have increased. This course will teach the basics to help your clients avoid bad actors and address problems when they arise, and will provide practical advice on getting the best result possible for your client.
Online registration is encouraged. For assistance, questions on group discounts, accommodations requests, special billing, program content, out-of-state CLE credits, and general contact CLE Coordinator, Michael Saporito by email at msaporito@socialaw.com. Registrations accepted in order of receipt. Registration fees are non-refundable. Most Social Law Library CLE events are recorded and recordings are sent to all who are registered. The recording is available by digital download, generally within a week after the program date. CLE credit, when applicable, is only granted when 80 % of the live webinar is attended.